After placing your order you will receive an email with confirmation of your order. We will then contact you as soon as possible to update you on the details and preparation of your order. We normally require 48 hours notice in order to prepare orders for collection or delivery. Orders for collection or delivery on Monday need to be placed by noon on Friday. Orders placed over the weekend will be available for collection or delivery on Tuesday.
Please contact us if you have any special requests or if you are not able to find a certain product.
Your order can be prepared in advance and be ready for you to collect from either our shop in Prague 4 - Nusle or Dolní Břežany. It is also possible to collect your order from one of the Candy Store shops in Dejvice or Vinohrady.
For orders in Prague and the surrounding area we are able to offer a delivery service. We deliver Monday to Friday 11.00 – 16.00. Delivery at other times can be arranged on request.
We have no minimum order for our delivery service but for orders in Prague under 1200Kč there is a 150Kč delivery charge. Delivery to locations outside of Prague can be arranged by prior agreement.
Payment should be made to our driver when delivering either by credit card or in cash.
Meat packing instructions
When ordering meat products please specify any packing instructions in the comments box at the checkout. For example if you have ordered 3kg of beef mince that you would like to be packed in 500g packs please mention this in the comments box.
Prices include either 15% or 21% VAT.
We look forward to your order.